EXTERNAL USER MANAGEMENT SYSTEM
U.S. Department of Health & Human Services

How to Log into XMS with FIDO Security Key

This job aid assists users on how to log into XMS on a desktop using their FIPS 140-2 compliant FIDO security key.

To log in to XMS with a FIDO security key, the key must be previously linked to their XMS account (refer to the “How to Link a FIDO Security Key to an Existing XMS Account” job aid).

NOTE: FIDO security key login is supported on both desktop and mobile device. For FIDO security key log in from a mobile device, refer to "How to Log into XMS with Fido Security Key".

  1. Navigate to (https://xms.hhs.gov), and with your FIDO security key inserted into or presented to your device, click the FIDO security key button on the XMS login page. For quick and easy access to your applications, add this page to your browser favorites and create a desktop shortcut.

    XMS login page with the 'FIDO 2 Security Key' login button highlighted

  1. A dialog box will be displayed requesting you enter your PIN for the FIDO security key. Type in PIN, then click "OK".

  2. Enable your FIPS 140-2 compliant FIDO security key to be used by XMS by touching the security key or tapping an NFC security key against your device.

    NOTE: If you are having trouble presenting your FIDO security key, please contact your IT helpdesk.

  3. Upon successful login, your XMS user dashboard will be displayed.

    XMS user dashboard