U.S. Department of Health & Human Services

How to View/Cancel Submitted Requests

This job assists all users on how to view and cancel requests they have submitted for review.

NOTE: If you are accessing XMS on a mobile device, some screens may vary in appearance.

  1. Log into XMS (https://xms.hhs.gov) using one of the methods presented on the login page. For quick and easy access to your applications, add this page to your browser favorites or create a desktop shortcut.

    XMS Login Page

  1. On your dashboard, a "Pending Application Requests" section will be displayed. All information regarding requests that you have submitted will be displayed on this page.

    MS user dashboard with 'Pending Application Requests' section highlighted

  1. To see additional information for a request, click the "View" button in the Actions column for the desired request in the "My Requests" table.

    NOTE: Depending on the type of request (i.e., Organization Registration, Admin Affiliation, Member Affiliation, Application Access), the information displayed might be slightly different.

    Request Status - View Request Details pop-up window

  2. To cancel a request that has been submitted, click the "Cancel" button in the Actions column for the desired request.

    NOTE: Only requests with a status of PENDING have the option to be cancelled.

    My Requests table with 'Cancel' button highlighted

  1. A pop-up window is displayed with the request’s information. To confirm cancellation of request, click the "Cancel" button.

    Request Cancellation pop-up window

  2. A confirmation pop-up is displayed to affirm that the request has been successfully cancelled. The request will still appear in the "My Requests" table but will now have a status of CANCELLED.

    Request Cancellation Successful pop-up window